Predictable capacity for committed customers and a stronger margin structure.
<p>The Fixed-Term Service License is used when a service provider delivers a TR7 service to its customer for a defined period. The enterprise customer chooses the capacity, bundle scope, and service duration upfront; the service provider then operates that service in an isolated customer space on top of the Platform License.</p><p>This model fits customers who want predictable budgets and guaranteed capacity. From the service provider's side, it delivers lower unit cost, clearer revenue planning, and more sustainable service margins.</p>
Clear capacity for the committed customer. Predictable revenue for the service provider.
Fixed-Term and PAYG customer services can run together on the same Platform License — pick the right commercial model for each customer.
The Fixed-Term service license lets an MSP serve its customers with committed capacity and a contract period. There is a separate service license for each customer: bandwidth, bundle, and other capacity parameters are set at contract signing.
Usage within the selected capacity is not hourly-tracked throughout the term — no hourly metering, no usage counters, no overage billing. The customer generates as much traffic as they want under the agreed capacity, and you receive the contracted fee set at the start.
Term options: 1 month, 3 months, 6 months, 1 year, 2 years, 3 years, 4 years, 5 years. Longer terms qualify for discounts. The Active Operations Licence (ActiveOps) is automatically included for the entire term.
A Platform License is required — Fixed-Term service licenses do not stand alone; they are added on top of the Service Provider Platform License for each customer.
An ideal model for MSPs with established customer bases, long-term contracts, and a need for a predictable revenue model.
The customer can use the agreed capacity as much as they want during the contract term — no hourly tracking, no overage.
The amount is set at contract signing — you can give your customers a clear price too.
From 1 month to 5 years — optimized for short pilots, mid-range projects, or long-term contracts.
Longer terms offer better per-year pricing — a discount advantage you can pass along to the customer.
Platform updates, security feeds, IP intelligence streams — throughout the entire contract period.
Every customer's license, contract term, and invoice is independent — combine them or keep them separate, as you need.
Committed customers, predictable revenue, and stronger service economics
Per-service costs on Fixed-Term are significantly lower than Pay-As-You-Go. Improve your margins on committed customers while staying competitive. The longer the commitment, the better the economics.
Multi-year commitments provide stable, predictable revenue streams with upfront customer commitments. Build a sustainable service business with reliable recurring income.
Set your own pricing based on customer value, not on our costs. We never see what you charge your customers. Your pricing strategy, your margins, your business.
Fixed-Term services build on the Platform License foundation (FREE for virtual, bare-metal for hardware). No additional platform cost — only customer service licensing.
Run Fixed-Term and Pay-As-You-Go customer services side by side on the same Platform License. Offer committed pricing to enterprise customers and flexible pricing to startups — all from a single infrastructure.
Full API control: provisioning, configuration, monitoring, billing data, and even ticket systems. Your customers never see TR7 — only your professional service brand.
Per-customer service licensing with committed-capacity discounts
License each customer service for a committed term of 1 month to 5 years. The customer receives a fixed service within the selected capacity and bundle throughout the term — no hourly metering.
TR7 Service Provider licensing comes in three models. The Platform License is the foundation; per-customer Fixed-Term or PAYG service licenses are added on top.
Multi-tenant foundation — FREE for virtual
1 month to 5 years per customer, usage within selected capacity
Use first, pay at month-end
A fit for service providers delivering committed customer services
Offer multi-year committed services to enterprise customers that need guaranteed capacity and SLAs with predictable budgets.
Match your customer contracts with committed Fixed-Term licenses — align your licensing with customer commitment periods.
Lower per-service costs on Fixed-Term enable better margins compared to Pay-As-You-Go, especially for stable, predictable workloads.
Offer Fixed-Term to committed customers and Pay-As-You-Go to on-demand customers — both from the same Platform License infrastructure.
Plan your customer packages, term options, capacity tiers, and margin structure for the Fixed-Term service provider model — together.